Privacy Statement

The following describes the purpose and handling of your information at Madawaska Valley Hospice Palliative Care Program (MVHPCP):

We use PI and PHI for:

• Planning or delivering programs or services that we provides or that we fund in whole or in part and in allocating resources to any of them
• Evaluating or monitoring any of them or detecting, monitoring or preventing fraud or any unauthorized receipt of services or benefits related to any of them
• The purpose of risk management, error management or for the purpose of activities to improve or maintain the quality of care or to improve or maintain the quality of any related programs or services
• Educating purposes to provide health care
• The purpose of seeking the individual’s consent, or the consent of the individual’s substitute decision-maker
• The purpose of a proceeding or contemplated proceeding in which MVHPCP or an agent of it is, or is expected to be, a witness, when that information relates to or is a matter in issue in the proceeding or contemplated proceeding
• Research purposes conducted by the MVHPCP

You may also contact the Information and Privacy Commissioner of Ontario (IPC). Staff in their office is available to assist the public in person Monday to Friday, 9:00 a.m. to 4:30 p.m. via the following methods:

Mail Information and Privacy Commissioner of Ontario 2 Bloor Street East, Suite 1400 Toronto, Ontario M4W 1A8

Telephone Toronto Area: 416-326-3333 Long Distance: 1-800-387-0073 (within Ontario) TDD/TTY: 416-325-7539

Fax 416-325-9195

E-mail info@ipc.on.ca. Do not send personal information in your e-mail.